How many times have you
wished a speaker would finish and sit down? A chairman of the board reporting to constituents, a sales rep trying to interest
prospective buyers, or a researcher “informing” the public? Make sure this is never an experience where you are
the dreaded speaker. A vibrant, motivating presentation will increase business but requires preparation and practice.
10 Common Mistakes
1.
Lack of rapport with the audience- Avoid this by assessing about your audience
ahead of time. What is the general age, gender, education level, or job responsibility of your audience? What is their objective
as an audience? Are they required to be there? Is this a networking opportunity for them? Do they want to be entertained or
informed? What do they have in common? Sometimes you can mingle before your presentation
and get to know individuals. Its always easier having friends in the audience.
2.
Stiffness in the use of one’s body- Many times I take time out before the
program to limber up and get my energy “moving.” I run up and down hallways or do jumping jacks in a bathroom
stall letting my arms loosely dangle at my sides. Gestures are important in a presentation- wide sweeping gestures that accentuate
what you are speaking about. Be aware of “Velcro arms” that seem attached to the body at the elbow or “egg
beater” gestures that stir the air but add nothing.
3.
Too intellectual or technical without involving the audience emotionally- Many times a speaker’s profound intellectual
thoughts are totally lost . Make a point, then follow up with a story or illustration keep the audience’s interest.
Everyone listens to stories.
4.
Appearing uncomfortable due to fear of failure- A speaker who opens with an apology
or an admission of nervousness may lose his or her audience at that point. An apology sets the speaker up as “sorry”
while acknowledged nervousness creates uncomfortable energy for the audience.
5.
Poor use of eye contact and facial expressions- I once heard an accountant give
a presentation regarding tax laws. He used a power point media presentation and stood next to his computer with his eyes staring
above the audience’s heads. Not only did he seem disconnected to his audience, but he had no idea if the audience was
interested, confused, or asleep.
6.
Lack of humor – Not everyone tells jokes well and speakers must learn the
skill or quit trying. Personal anecdotes, funny stories, cartoons, props, and skits with the audience energize a presentation with humor. People love to laugh, nervousness decreases, and the audience is won.
7.
Unclear direction and intent- One of the worst experiences for an audience is
to realize that the speaker has no organized outline…just pages and pages of notes.
“That reminds me…”and the
speaker goes off on a tangent. A good speaker will tell the audience early on what his or her objectives are, then go into
3 main points, sum up the presentation, and stop.
8.
Inability to use silence for impact- Professional speakers use a dramatic pause to give impact to their presentations. I heard one speaker’s coach tell her
to add “gobs of silence” for emphasis. Amateur speakers should avoid run-on
sentences, sentences beginning with “And,” or ending with “OK?”
9.
Distracting appearance – Distracting jewelry like dangling earrings, diamond
studded watches or belt buckles, and multiple lapel pins a well as busy plaids
or prints and flashy finger nails are some of the distractions that take away from a speaker’s message. Speakers wearing
half glasses also risk the chance of appearing condescending. And I’ll never forget the
financial planner who talked in vain for over an hour while I tried to
stifle giggles over 4 places on his face where tiny pieces of toilet paper stuck
to his razor nicks.
10. Use of verbal garbage- Speakers who fill the air with “uh,” “and
uh,” and “um” are taxing to their audience. My brother once counted 50 “uhs” during
a teacher’s lecture. He said that listening to her was punishment. Other
speakers habitually use cliches and phrases such as “that sort of thing,” or “you know.”
Prepare
your own introduction
The
vibrant speaker prepares his or her own introduction in advance, and arrives early to prepare the room where he or she will
be speaking. Chairs might be rearranged or a microphone tested. The speaker then grabs the attention of the audience with
a dynamite opening and builds rapport with the audience by interjecting humor and making
references to specific problems or situations the audience relates to. Above all, a good speaker will have practiced his or
her presentation thoroughly.
Practice,
then practice again
The skill of making a presentation requires
practice. Strong presentations enhance all professions building sales and nurturing a customer base. I highly recommend the
Toastmasters Clubs in the Piedmont area. Toastmasters, an educational organization, encourages individuals to practice communication
and leadership skills using manuals geared to sales, public relations, and general speaking. The impression a speaker makes,
whether excellent, run of the mill, or poor, reflects accordingly on the business represented.
Copyright 2005 Ana Tampanna
ABOUT THE AUTHOR
Ana Tampanna, “The Alligator Queen” is author of “The Womanly Art of Alligator Wrestling: Inspirational
Stories for Outrageous Women Who Survive by their Wisdom and Wit.” To learn about her speaking and coaching services
and to sign up for her FREE ezine with power communication tools, life management tips, and special events,
visit her website at http://www.alligatorcoach.com
NOTE: You’re welcome to “reprint”
this article online as long as it remains complete and unaltered (including the “about the author” info at the
end), and you send a copy of your reprint to ana@alligatorqueen.com